Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news? Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news? Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news?

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Wednesday, 31 October 2007

This job is a task for your CIOs only

Thursday, 25 October 2007

Will we never learn from past failures?

Even the most balanced assessment of the armed forces’ Joint Personnel Administration (JPA) system must conclude it is a debacle.

The technology itself works well, but that is no surprise. Massive human resources (HR) systems are by no means new and the commercial sector routinely deals with larger payrolls than that of the UK armed forces.

But the genuine anxiety, frustration and upset of those affected cannot be brushed under the carpet with talk of business process change and the redefinition of call centre models.

To underestimate the amount of cultural change involved in moving from disparate local HR systems and their administrators, within three separate forces, to a single system establishing unprecedented administrative co-ordination, is a serious error, even discounting the benefits of hindsight.

It is a truism among experts that the technology component of a so-called IT programme only constitutes perhaps a fifth of the effort, cost and risk compared with staffing issues.

And with so many disastrous precedents, there is little excuse for insufficient training and inadequate assessment of the upheaval involved.

How many times does the same thing have to happen before the lesson sinks in?

Watch this space

The digital TV switchover is finally happening. But the big question has always been: what’s in it for consumers?

The government stands to make lots of money from auctioning the newly-freed spectrum. The broadcast industry stands to benefit from greater efficiency and flexibility. And hardware suppliers stand to make a killing from equipment upgrades.

Use of the spectrum for delivering high-speed internet connectivity could be the answer.

The next-generation television set ­ delivering both multi-channel broadcast content and always-on high-speed internet access ­ could finally replace the PC as the communications hub of the home.

Thursday, 18 October 2007

Innovation must be encouraged

The government’s rhetoric about the knowledge economy is starting to look dangerously like hot air.

The replacement of capital gains tax taper relief with a flat rate of 18 per cent, announced in the chancellor’s pre-Budget speech last week, is the subject of universal censure from the business community.

The impact will be felt throughout the economy, says the Confederation of British Industry. Longer-term investment and risk-taking will be discouraged, it says. And business angels and venture capital (VC) funding will be deterred.

The UK’s high-tech innovation sector is particularly vulnerable. First, the proposed changes come against a background of falling levels of VC investment in technology startups.

Proof-of-concept stage investment has dropped by £100m in the past 12 months. And entrepreneurs are already taking ideas to the US, with its less risk-averse climate and more flexible funding options ­ Call for government to help startups, page 10.

Second, more IT-centric firms are even less restricted than most in their choice of location. In a networked world, decisions about geography may be made purely on the basis of the availability of appropriate skills and the friendliness of the business environment.

Almost doubling the capital gains tax rate will not attract innovative ideas to the UK and is likely to exacerbate the worrying trend in the opposite direction.
Not only is the government wrong-headed, it is inconsistent.

Last week saw the commitment of £1bn to improve UK competitiveness in the global economy by putting more money into science and IT education and providing funding sources for technology startups.

And much has been made of the benefits to the UK economy from the fallout of complex Sarbanes-Oxley regulatory requirements in the US.

The capital gains tax situation needs clarification immediately. Though the planned changes are not due until April, the effect is immediate. The flat-rate policy is ill-considered and the UK IT sector will be hit hard.

Thursday, 11 October 2007

Too many cooks will spoil ID fraud broth

Calls for an ID tsar to tackle the growing problem of identity fraud are misjudged.

The idea is being proposed by an all-party committee of MPs to provide a fulcrum for a problem that touches such a wide range of issues. So far, so good.

But in reality, the high-tech crime arena already suffers from too many, rather than too few, focal points.

It is an impressive list: the Serious Fraud Office, the Information Commissioner, the former National Hi-Tech Crime Unit (NHCTU) now absorbed into the Serious Organised Crime Agency, the fledgling National eCrime Co-ordination Unit being set up at the Metropolitan Police to replace the management aspect of NHCTU’s role.

With so many co-ordinators already, is there really room, let alone a requirement, for more?

The committee also wants an extension of the Information Commissioner’s powers. Again, the recommendation is superficially sound. Computing has been reporting for years on the limitations of the role, and calls for more clout should be supported.

But creating a tsar with an overlapping remit will cancel out the benefits and leave us back where we started.

Green whip for on-demand IT

Major software suppliers are increasingly working on plans to make their applications accessible to businesses over the internet rather than through the usual licensing model. And, according to IDC, green regulations will push more firms to put their datacentre function into the hands of a third party.

Software-on-demand and outsourcing are two sides of the same coin. The concept of utility computing has been talked of for years, but the green agenda may be the final piece in the jigsaw.

The growing demand for services that relieve business of the burden of meeting environmental rules may establish the certainty needed for IT suppliers to invest in the necessary technical developments.

For so long a glimpse of the future, environmental pressures may yet turn utility computing into a reality.

Thursday, 04 October 2007

IT sector has wised up to the hype


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