Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news? Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news? Computing is the UK's most authoritative voice on business technology issues. Our weekly editorial leader article is published here - what do you think of our views on the latest news?

Thursday, 25 September 2008

Tough times mean IT must fight to survive

It is impossible to separate the turmoil in the financial services sector from the prospects for IT professionals.

The finance industry is the biggest spender on technology, and the biggest private sector employer of IT experts, both full-time and contractors.

The personal concerns for those working for banks and other firms caught up in the crisis hitting the City and Wall Street are obvious ­- among the thousands expected to be laid off there will inevitably be IT staff affected.

But the unravelling of the financial markets threatens to have long-lasting implications.

The merger plans for Lloyds TSB and HBOS highlight IT consolidation - of systems and staff ­- as one of the key objectives. Lloyds TSB is a major user of offshore outsourcing -­ a move that is only likely to accelerate to ease the integration challenges it faces.

Even for those firms that are surviving the crisis, there will be pressure to cut budgets, and the lure of low-cost overseas resources will be hard to resist.

Lehman Brothers, meanwhile, spent $1.14bn (£624m) on IT last year ­- then last week sold two US-based datacentres to Barclays for $1.45bn.

There will be quite a bit of used kit turning up on eBay ­- or its business equivalent ­at this rate.

A look back at what happened to Sun Microsystems after the dot com crash earlier in the decade offers an example. All those failed e-commerce businesses that bought Sun servers sold them off as nearly new on the second-hand market, and the vendor’s sales plummeted.

IT suppliers that rely heavily on financial services customers will closely review their sales forecasts ­- some sort of hiccup seems inevitable.

But in difficult economic times it is important to remember ­- and to remind senior business executives -­ that the evidence of past downturns shows that those who make smart use of innovative technology will be the ones who come out strongest.

It is not an easy time for anyone in the finance sector, but IT leaders must step up and demonstrate that their teams are central to survival.

Thursday, 18 September 2008

Ensure your recovery before the disaster

Disaster recovery can be one of those topics that only gets discussed when something goes wrong. Like encrypting government data, it can prove to be a classic “shutting the door after the horse has bolted” aspect of technology.

When the London Stock Exchange had to suspend trading recently during one of the most frantic days of the year, there were bound to be people wondering where disaster recovery figured in the plans. Given the new-found competition the exchange is facing in the equities market, such a high-profile failure will reverberate for some time.

A recent survey conducted among members of the Institute of Directors shows how many business leaders tend to assume that disaster recovery is in place. They were asked which element of the critical national infrastructure would be most likely to continue in the event of a major power cut. The most popular choice was the mobile phone  networks ­ which, of course, would disappear almost instantly in the event of a loss of electricity.

The natural assumption is that critical or everyday systems are protected. It is not necessarily the case ­ as the City of London’s traders found out.

Does your chief executive assume that the IT lights will stay on in the event of a disaster? And if so, would you be willing to explain why they didn’t? Business continuity needs to be a critical responsibility for all IT leaders.

Thursday, 24 January 2008

Business must see IT as everyday task

Thursday, 17 January 2008

This time, IT could save the economy

Thursday, 15 November 2007

Credit crisis shows IT's importance

It was probably inevitable that the crisis engulfing the US and UK financial markets would work its way through to IT spending.

Banks and other finance firms have tightened their belts as the repercussions of the US sub-prime mortgage crisis have spread to both sides of the Atlantic.

While the full implications for the IT industry are yet to be determined, the expected budget cutbacks do demonstrate one good thing ­ that technology is now intrinsic to the most powerful and influential businesses in the world.

But this means that any peaks and troughs in the global economy must have a knock-on effect on the IT industry.

The IT community has shouted loud and long to be seen as central to competitiveness and worldwide growth. Now it has to live with the consequences of its success.

Technology is so tied into business and public life ­ and increasingly personal life ­ that the industry will have to learn to adjust to the ebb and flow of the economy. It is not an easy task ­ for a fast-moving sector the challenge is to balance research and development investment with any slowdowns.

The industry has long claimed it has reached maturity. Now is the time to prove it has indeed grown up.

Wednesday, 04 April 2007

E-crime is a national concern

Thursday, 08 February 2007

Consolidation shows maturity

Technology sector mergers and acquisitions (M&As) have reached an all-time high – up 24 per cent in value terms in 2006 compared with the previous year, according to the latest figures. For businesses buying IT and related services, this supplier consolidation is both good and bad news.

The good news is that intensive M&A activity is a sign of economic health. Current trends in the technology sector parallel those in the wider economy, indicating a realism and stability particularly valuable after the dot com boom and bust.

High levels of M&A are also symptomatic of a sector maturing beyond the early stage typified by legions of small suppliers in every possible niche, few industry-wide standards and high levels of often risky investment.

Typically, industries go through a period of consolidation when the big players have enough money to throw around and enough confidence to expand outside areas of core competence.

Major suppliers with enormous reach, wealth and stability sound ideal – the downside for customers is that consolidation means less innovation, less competition and less choice.

But Behemoths are also vulnerable. Consolidation is itself only a phase in the cycle of coalescence and fragmentation that characterises a mature industry sector.

Global giants are subject to inertia and complacency, leaving them in danger from quarters that may seem no threat at all.

The fast-moving, quick-thinking startup has a dynamism and a hunger for success that is all but lost to a massive company in multiple markets, in numerous countries, and which has invested heavily in the status quo.

A distinct benefit of the global economy is that such competitive pressures are exponentially increased. From the business IT customer’s point of view, the explosive growth of developing economies such as India and China – far from being the threat they are commonly portrayed to be – will furnish a continuous stream of innovative gnats to keep the hippos on their toes.


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